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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jose Cruz

Jose Cruz

October 5, 2024

5  out of  5
rating by Jose Cruz
"Best Insurance business in town , Very professional and efficient and yes best of All Best price . 11/10"
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Alex Gonzalez

October 2, 2024

5  out of  5
rating by Alex Gonzalez
"They were very good at explaining what I needed to know excellent, thank you"
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Terry

September 27, 2024

5  out of  5
rating by Terry
"They have answered and promptly answered my questions and taken care of any concerns. I'm very pleased"
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Nzpya Entertainment

September 27, 2024

1  out of  5
rating by Nzpya Entertainment
"Well, I guess Natalie B. should take the entire allotted time to get my property claim approved. It's almost been twelve weeks and I haven't talked to an adjuster. I only know her name. I had additional coverages as well and I'm pretty sure they're not trying to pay me that either. " I can transfer you to claims". But it's just a voicemail. I thought I was getting superior insurance so I decided to pay extra but the service on the claims level is horrendous. Thanks again Natalie B., the office staff kept you from getting one star. This office is not for every person. NOW IT'S ONE STAR, State Farm is racist, at least this location. BUYER BEWARE. Also, notice how no one has responded to my reviews. That is because this is the truth and this office is not a reputable company for every person. If I could I'd give them a half star /*"
We responded:
"Natalie, while I am satisfied to hear that you’re happy with our office and service, I am dissatisfied to hear you’re having problems with the claims department. In these scenarios, I am personally able to step in to speak with the adjusters and management to ensure your concern is addressed. I was not able to find you in our system. Would you please call our office or email me directly so I can personally take care of your account and claim. Thank you."
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Eva

September 26, 2024

5  out of  5
rating by Eva
"Me encanta el servicio del personal muy amables precios muy accesibles Los mejores de la ciudad Súper recomendados"
We responded:
"Thank you Eva!"
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Laura Ortiz

September 26, 2024

5  out of  5
rating by Laura Ortiz
"The agent and staff are always knowledgeable & ready to help when needed. Would recommend this office for all your insurance needs!"
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Nancy Portillo

September 26, 2024

5  out of  5
rating by Nancy Portillo
"Peter Martinez is a great agent, he makes sure his customers are very well taken care off. The staff is very knowledgeable and friendly."
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Kiara Reyes

September 26, 2024

5  out of  5
rating by Kiara Reyes
"Peter Martinez and his staff are amazing! They are dedicated to helping you understand your coverages in detail. Every staff member including the agent are bilingual in Spanish and English which is a plus."
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Randy Martinez

September 26, 2024

5  out of  5
rating by Randy Martinez
"Everyone worked, diligently,to fulfill my specific insurance needs. Big thanks to everybody!"
Profile photo of Marisela Martinez Villanueva

Marisela Martinez Villanueva

September 26, 2024

5  out of  5
rating by Marisela Martinez Villanueva
"Always reasonable and understanding. Great customer service, always friendly and respectful. Always willing to help out"
We responded:
"Thank you for the review Marisela. We are glad we are able to provide great service. We do try to always be friendly and respectful."
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KAY Jaz

September 26, 2024

1  out of  5
rating by KAY Jaz
"Never once had a good experience with State farm insurance. I will never recommend this agency to anyone."
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Yamir Yurina Perez casali

September 24, 2024

5  out of  5
rating by Yamir Yurina Perez casali
"Muy profesionales y se ajustan a las nesecidades del cliente gracias por todo lindo día"
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Roberta Martinez

September 24, 2024

5  out of  5
rating by Roberta Martinez
"Peter and his staff are great! They have helped so many times I really appreciate their service!"
We responded:
"Thank you for the compliment Roberta. Here if you need anything."
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Sharon Munsey

September 23, 2024

5  out of  5
rating by Sharon Munsey
"I had the most amazing experience with State Farm and would recommend it to anyone."
We responded:
"Thank you for the review, Sharon. Please reach out if you need anything. "
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Dora Chavez

September 22, 2024

5  out of  5
rating by Dora Chavez
"Thank you for keeping my insurance at a reasonable price. whenever I call, your office, your staff is very helpful, professional, nice. I appreciate it. Dorothy Chavez"
We responded:
"Thank you for the review, Dorothy. The staff and I try to provide the best experience possible and keep insurance prices low. "
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Curtus Green

September 20, 2024

5  out of  5
rating by Curtus Green
"I have had the please of being a client of Peter and his team. Let me say they are first rate, caring, passionate, and will to make sure you are covered in all your needs. I would recommend Peter 8 days of the week"
We responded:
"Thank you for the review, Curtus, has been nice working with you all these years. Always here if you need anything. "
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Angela Mako

September 20, 2024

5  out of  5
rating by Angela Mako
"Peter and his staff are knowledgeable, professional, and friendly. I have been a customer with them for 10 years I have never once been dissatisfied with their service. I recommend them to all of my friends and family."
We responded:
"Angela, you have always been great to work with. I appreciate the over decade with the office since our 1st location. Please reach out directly to me if you ever need anything. -Pete"
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emanuel ruiz

September 20, 2024

1  out of  5
rating by emanuel ruiz
"Apparently, they choose the reviews here because the customer service at the front desk is terrible and on the phone it is worse. The agent is very good, the office staff is NOOOOOOO"
We responded:
"Emanuel, thank you for the feedback. We try to have the highest standards in customer service. We wish you and your family the best. "
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oscar torres

September 18, 2024

5  out of  5
rating by oscar torres
"Great service, I was happy with state farm, prices went up so I gotta move forward I'm sure I'll be back later."
We responded:
"Thank you for the review, Oscar. We will reach out and hopefully offer better pricing in the future. You were always great to work with, talk to you again soon. "
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Ellen1991

September 18, 2024

5  out of  5
rating by Ellen1991
"Mr Martinez and his exceptional team take care of their customers. I needed help due to my own mistakes and they moved heaven earth to help. A cool mix of compassion and expertise. Thanks again."
We responded:
"Thank you for the review. Very nice compliment and refreshing to hear. We do try to have a next level of service. Please call, text, email or stop in if you need anything. "
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fernando ortiz

September 18, 2024

5  out of  5
rating by fernando ortiz
"I have being with Peter and State Farm for a long time I value their services as a customer and as a family of State Farm Insurance Company. I recommend to friends and family. Thanks Wanda, Fernando"
We responded:
"Thank you very much for the review for your auto insurance."
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Armando Solano

September 17, 2024

5  out of  5
rating by Armando Solano
"Always polite and informative! Excellent customer service"
We responded:
"Thank you Armando, I appreciate the compliment on the good service for your insurance. Have a Merry Christmas!"
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Alejandro Diaz

September 16, 2024

1  out of  5
rating by Alejandro Diaz
"Rates were augmented by double the amount due to circumstances outside of my control. The firm didn’t raise the price of my rates until AFTER I signed up. Keep in mind that we supposedly signed a contract on an agreed initial amount."
We responded:
"Alejandro, thank you for the feedback. I personally reached out and spoke with Marko to let you know that one of your vehicles were going to increase due to a youthful driver being assigned. I personally called you as a courtesy and offered options to decrease the price, including the good student discount. We try our best to keep your pricing low and would never try to deceive a customer by offering an initial price and then changing the premium. We respectfully asked the review be changed or removed. Thank you again and please feel free to reach out if you need any help with your policies."
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Luis Perez

September 16, 2024

5  out of  5
rating by Luis Perez
"Muy buena atención y te dan los mejores precios y cobertura."
We responded:
"Gracias por la reseña Luis. Me alegra saber que los precios son bajos y el servicio es excelente. Estamos aquí para lo que necesites."
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Toño Caballero duran

September 16, 2024

5  out of  5
rating by Toño Caballero duran
"Recomiendo mucho a state farm y al agente peter Martinez y a su equipo estoy muy agradecido con su ayuda y servicio"
We responded:
"Gracias por la reseña, estamos aquí si necesitas algo."